Accessibility at VizyPlan

VizyPlan exists to help neurodivergent children and their families experience a day that makes sense to them. Building a product for that community means our own website, marketing pages, and app have to be usable by every parent, child, therapist, and educator who arrives — including those who navigate with a screen reader, keyboard, voice control, magnification, or reduced motion.

This page outlines what we commit to, what we test, what we know is still being improved, and how to reach a real human when something isn't working for you.

Our Standard

VizyPlan targets the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. We design and review both vizyplan.com and the VizyPlan apps (iPhone, iPad, and web) against this standard. We also follow Apple's Human Interface Guidelines for accessibility on iOS and iPadOS and the WAI-ARIA Authoring Practices for components on the web.

What We Build For

• Screen readers. Pages and app screens are structured with semantic HTML and ARIA so VoiceOver, TalkBack, NVDA, and JAWS can announce content, controls, and state changes accurately.
• Keyboard navigation. Every interactive element on the marketing site and web app is reachable and operable with a keyboard. Focus states are visible.
• Color and contrast. Body copy meets or exceeds the 4.5:1 contrast ratio required by WCAG AA. Large text and UI elements meet the 3:1 minimum.
• Reduced motion. Animations on the marketing site and in-app transitions honor the prefers-reduced-motion media query.
• Text scaling. Layouts hold up at 200% zoom and respect Dynamic Type on iOS so parents who size their text up can still use every part of the app.
• Touch targets. Buttons and controls in the app meet the 44x44 point Apple HIG minimum so they're reachable for children with motor differences or AAC-style interaction patterns.
• Captions, transcripts, and descriptive text. Product demo videos on /guides are silent screen recordings, and each one is paired with a written "what you'll see / why it matters" description so deaf and hard-of-hearing users get the same information without the audio. The podcast episode embedded on the homepage links out to a fully captioned YouTube version.
• AAC and pre-reader support. Inside the app, visual schedules are image-first by design so children who are not yet reading, who use AAC, or who are gestalt language processors can follow their routine without text.

What We're Still Improving

We treat accessibility as a continuous practice rather than a finished checklist. Areas we are actively improving as of May 2026:

• Voice control coverage in the iOS app for parents and children using Voice Control or Switch Control.
• Expanded high-contrast and dark-mode color palettes in the app.
• Localization to additional languages, with cultural review of social story and emotion check-in content.

Built With the Community We Serve

VizyPlan is co-built by an autism dad and a licensed speech-language pathologist, with ongoing input from occupational therapists, school-based clinicians, and the autistic adults and parents who use the app daily. We review accessibility feedback from this community as a first-class signal — not a side note.

Reporting a Barrier

If you encounter anything on vizyplan.com, in the iOS or iPad app, or in the web app that prevents you from accomplishing what you came to do — please tell us. A real human reads every message and we treat accessibility reports as priority.

• Email: support@vizyplan.com
• Contact form: vizyplan.com/contact

When you write, tell us what you were trying to do, what happened, and (if you're comfortable sharing) what assistive technology or settings you were using. We will acknowledge your report within two business days and follow up with the fix or a plan.

Formal Complaints and Legal

VizyPlan strives to comply with applicable accessibility regulations in the jurisdictions where we operate, including the Americans with Disabilities Act (ADA) and Section 508 of the Rehabilitation Act in the United States, the Accessible Canada Act, and the European Accessibility Act. If you believe we have not met your needs and would like to file a formal complaint or request a specific accommodation, write to support@vizyplan.com and we will work with you directly.

This statement was last reviewed on May 19, 2026, and is reviewed on an ongoing basis as the product and standards evolve.